Who we are
Mad about a job done properly.
A Sydney facility services team built on a simple idea: turn up, do it right, and own it when something isn't.
Our story
Started because good enough wasn't.
Mad Facility Services began with people who'd spent time on the tools and seen what usually goes wrong: missed cleans, pest problems that kept coming back and staff who didn't show up.
So we built the business the other way around. Hire carefully. Train properly. Check the work. Pick up the phone. It's not complicated, but it is rare, and it's why clients stick with us.
Mission
Make every site cleaner, safer and easier to run, with people you can trust.
Vision
To be the facility partner Australians recommend without being asked.
Our values
Five things we won't compromise on.
Reliability
We turn up, every time. If something changes, you hear it from us first.
Safety
No job is worth getting hurt over. Safe methods, proper gear, no shortcuts.
Quality
Done properly the first time, checked by someone who cares.
Care
For your site, your people, and the team doing the work.
Honesty
Straight answers, clear quotes and no hidden extras.
Work health and safety
Everyone goes home safe.
Safety isn't a policy in a drawer. It's how we plan every job.
Every worker completes a company induction and any site-specific induction before starting. Training is refreshed when procedures or sites change.
Free quote in 24h
Ready for a site that just works?
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